See how M-Files partner Deltalink Consulting (now The Document Warehouse Digital) implemented M-Files for a branch of a global engineering services company using Extension Kit. Read more to find out how they saved time and developer resources with automations and without writing a single line of code.
The Document Warehouse Digital is a document management solutions provider. For the past 30 years, the company has helped businesses streamline operations, optimize workflow and enhance customer satisfaction. The company designs solutions that help customers achieve their digital transformation goals and deliver measurable benefits such as reducing costs, increasing productivity, and improving the quality of service.
Since 2008
South Africa
Extension Kit for M-Files
In their M-Files implementations, The Document Warehouse Digital faced the challenge of complete reliance on developers for scripts or VAF applications for seemingly simple M-Files additional requirements from clients. This proved costly and often clients couldn’t be invoiced for all the hours worked. Furthermore, they wanted to prove the value of the M-Files solution to customers as soon as possible, but they faced difficulty showcasing the power of M-Files to potential customers without spending a lot of time and effort on customizing and coding.
“Firstly, it allowed us to implement new functions or solutions quickly for our clients. Secondly, it is a tried and tested solution that is production-ready out of the box. And thirdly, it provides us with the capability to offer greater value to our M-Files customers”, stated Harrie Terblanche, the CEO of The Document Warehouse Digital.
Extension Kit has completely transformed our M-Files practice, allowing us to service more clients and offer more solutions in a fraction of the time.
Harrie Terblanche, CEO of TDW Digital
Speed of implementation of new functions for clients
Validated solution that is production ready out of box
Ability to offer greater value to our M-Files customers
The Document Warehouse Digital successfully implemented the M-Files with Extension Kit for a local branch of a global company specializing in Engineering Services for maintenance projects on industrial sites, such as power stations and petrochemical plants.
Engineering Services
30.000 employees worldwide
South Africa
Extension Kit for M-Files
Modules:
The client previously relied on paper-based onboarding and manual processes, making it difficult to share files with the Head office and other satellite sites. To address these issues, the Client chose M-Files as a software solution as it offered the ability to scale across other departments of their business.
However, certain functionalities were requested by customer:
Deltalink used Extension Kit to create a sophisticated solution in a short amount of time.
Modules used:
As a result, the project was completed in a short amount of time without the need for complex coding, resulting in a seamless and refined solution that effectively addressed the client’s needs. The implementation process was quick and easy, without any need for rework, and testing was simpler as a result.
Updates to the project could be made in a matter of hours instead of days, and maintenance is now easier since anyone with an understanding of the Extension Kit can make updates to the project.
Instead of 3 weeks of development and testing, we were able to complete the automations in 2.5 days and testing in 0.5 days. Changes to the process have also only taken a few hours, where previously, using VAF, it would take a couple of days.
Harrie Terblanche, CEO of The Document Warehouse Digital
The Extension Kit for M-Files is a Vault Application Framework (VAF) application, just like any other M-Files add-on. It’s a no-code solution designed to achieve more with your M-Files implementations, with new functionalities developed regularly in co-ordinance with partners’ and customers’ needs. The Extension Kit provides a range of new functionalities within M-Files that can benefit users from both technical and business perspective.
Get the PDF version of the case study here.
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